Terms and Conditions

General Terms and Definitions

In this document, "3999 bet", "we", "us", or "platform" refers to the website https://3999-bet.cam and all services operating under it. "Member", "user", or "you" refers to any registered individual who has created an account on this platform and is using its services.

"Services" refers to sports betting, casino games, live casino, slots, bingo, and all other entertainment activities available on the 3999 bet platform.

These Terms and Conditions are governed in accordance with applicable laws and regulations of Bangladesh. These terms form the legal basis of your relationship with 3999 bet and clarify the rights and obligations of both parties.

Specific rules that apply alongside these terms are equally binding — such as rules for particular games, bonus conditions, and promotional offer terms. In case of conflict, specific rules take precedence over the general terms.

Account Registration and Eligibility

2.1 Age Requirement

To create an account on 3999 bet and use any of its services, a member must be 21 years of age or older. Use of the platform by minors is strictly prohibited. We may request proof of age at any time for verification.

2.2 One Account Policy

Each individual may operate only one account. Having multiple accounts under the same person, the same device, the same IP address, or the same household is strictly prohibited. If this rule is violated, all associated accounts may be permanently closed and balances may be forfeited.

2.3 Providing Accurate Information

All information provided at registration — including name, date of birth, mobile number, and other details — must be accurate and truthful. Creating an account with false information may result in cancellation of membership and forfeiture of deposited funds. If you need to update your information, contact our support team via live chat or email.

2.4 Identity Verification (KYC)

Before processing a withdrawal, or at any time, 3999 bet may request a national identity card or other government-issued document to verify a member's identity. Withdrawals may be temporarily held until verification is complete.

Account Security and User Responsibilities

Keep your 3999 bet account login details — username, password, and OTP — completely confidential. Do not share this information with anyone. The member is solely responsible for the security of their account.

If you suspect any suspicious activity or unauthorised access, immediately notify our support team via live chat and change your password.

3999 bet will not be responsible for any losses resulting from bets or transactions made by a third party, unless the member can prove that the breach occurred on the platform's side.

Deposits and Withdrawals

4.1 Deposit Methods and Limits

Deposits at 3999 bet can be made using bKash, Nagad, Rocket, Upay, and bank transfer (including Dutch-Bangla Bank, Islami Bank, and other major Bangladeshi banks). The minimum deposit amount is ৳200 for each method.

4.2 Withdrawal Methods and Processing Time

Withdrawals can be made through the same methods — bKash, Nagad, Rocket, Upay, and bank transfer. The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 10 to 45 minutes. This time may increase if identity verification is pending or other checks are required.

4.3 Source of Funds

All funds deposited into an account must come from the member's own lawful earnings. Depositing using another person's payment account or credit is prohibited. If any transaction appears suspicious, 3999 bet reserves the right to investigate and place it on hold.

4.4 Failed Transactions

If a transaction fails due to a technical error during payment processing, the relevant amount is generally returned automatically. If the issue persists, contact us via live chat.

Bonuses and Promotional Offers

5.1 Welcome Bonus

3999 bet offers new members a 100% bonus on their first deposit, up to ৳10,000. After receiving this bonus, the bonus amount must be wagered 15 times (15x) before a withdrawal can be made. For example: depositing ৳1,000 earns a ৳1,000 bonus, giving a total balance of ৳2,000; ৳1,000 × 15 = ৳15,000 must be wagered before the bonus can be withdrawn.

5.2 Conditions for Other Bonuses

Each promotional offer — including weekly reload bonuses, cricket festival bonuses, and slots bonuses — has its own wagering requirements, minimum deposit, and validity period. Please read the specific terms of any offer before claiming it.

5.3 Bonus Abuse

If any evidence of bonus system abuse is found — such as creating multiple accounts to claim bonuses, sharing bonuses with others, or exploiting loopholes in the system — the relevant bonus and any winnings earned from it will be cancelled, and the account may be permanently closed.

5.4 Bonus Expiry

Every bonus offer has a set time limit. If the wagering requirement is not met within the specified period, the bonus will be considered expired and will be cancelled automatically.

Betting and Gaming Rules

6.1 Finality of Bets

Once confirmed, a bet cannot be changed or cancelled. A confirmed bet remains valid even if the internet connection is lost or the device is turned off.

6.2 Incorrect Odds or Game Results

If any odds or game result are displayed due to a technical error or incorrect information, 3999 bet reserves the right to void or correct that result. In such cases, the stake for the relevant bet will be refunded.

6.3 Cancellation of Sports Events

If a sports event is cancelled, postponed, or does not take place, the stake for bets on that event is generally refunded. However, specific rules may apply depending on the type and nature of the event.

6.4 Finality of Game Results

The results of casino games, slots, and other games are determined by a Random Number Generator (RNG). The final result received from the game provider's server is considered the valid result.

Prohibited Activities

The following activities are strictly prohibited and may result in account closure and forfeiture of funds:

• Attempting to influence game results through manipulation or fraud
• Placing opposing bets (arbitrage) to meet bonus requirements, or engaging in bonus hunting
• Using software, bots, or automated systems to place bets or play games
• Using the platform for money laundering or any other unlawful purpose
• Operating an account under a false or incorrect identity
• Exploiting technical vulnerabilities or bugs in the platform and attempting to withdraw funds gained through such exploitation
• Harassing other members or behaving inappropriately in live chat

Account Suspension and Closure

8.1 Rights of 3999 bet

3999 bet reserves the right to suspend or permanently close any account at any time without prior notice, particularly if a member violates any section of these terms. Any legitimate balance (the member's own deposited funds, excluding bonuses) will generally be returned, but may be held until an investigation is complete.

8.2 Member-Requested Account Closure

If a member wishes to close their own account, please notify our support team via live chat or email. The opportunity to withdraw any remaining balance will be provided before the account is closed.

Responsible Gaming

3999 bet believes that gaming should be a form of entertainment, not a source of income. We are committed to the wellbeing of our members. It is important to follow the Responsible Gaming Policy on the platform.

Members can set deposit limits, betting limits, or self-exclusion on their account. If you feel you have a gambling problem, contact our support team immediately or seek help from a specialist organisation.

Privacy and Data Protection

3999 bet collects, stores, and uses members' personal information. Details on how this information is managed are provided in our Privacy Policy. By using the platform, you also agree to that policy.

Members' personal information is not sold to third parties. However, information may be shared with partner organisations in specific cases required by legal obligation, fraud investigation, or service operation — full details are available in the Privacy Policy.

We use SSL encryption and other technical security measures to keep members' information and financial transactions secure.

Dispute Resolution

11.1 Submitting a Complaint

If you have a dispute or complaint, first contact our support team in Bengali or English via 24/7 live chat. Most issues can be resolved through direct discussion.

For answers to common questions, visit our FAQ section — it contains detailed answers to frequently asked questions.

11.2 Formal Complaint

If the issue is not resolved via live chat, a formal complaint can be submitted by email. Please include your account number, the date of the incident, and a detailed description. 3999 bet will review the complaint within a reasonable time.

11.3 Final Decision

On matters of game results, bet settlement, or technical issues, the decision of 3999 bet is final, though it is always made on the basis of fair and honest consideration.

Changes to Terms

3999 bet reserves the right to revise these Terms and Conditions at any time. Members will be informed of significant changes via a notice on the site. Continued use of the platform after any change will be taken as acceptance of the updated terms.

The date of the most recent update will be shown at the top of this page. Check this page regularly to stay informed of the latest terms.

To learn more about 3999 bet, visit our About Us page, which describes the platform's services and goals.